Our Services

We recruit in both contract and permanent employment markets, focusing purely on the ServiceNow space. This highly targeted specialism is what makes us unique.

Our permanent recruitment service offerings

Hiring for a permanent role can have a huge impact on your business, which is why it’s so important to have the right recruitment partner in place. And amid such niche areas of employment, the criteria can become complicated.

We have a wealth of experience with technical and complex briefs and work tirelessly to provide you with specialist talent to propel your business forwards.

Within this landscape it can be difficult to find candidates who are not only experts in the field, but are also well-informed when it comes to developments and updates in ServiceNow technology. We have access to the best permanent prospects through our carefully curated networks, so you can have confidence in the professionals we identify and place in your business. 

We’re here to help you build a long-lasting, impactful and productive team. Our suite of packages offers a range of service options.


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Gold Package

Our gold package is our recruitment solutions built around the traditional idea of contingency recruitment.

As a specialist agency, whatever service package you choose we will always give you greater access to a talent pool rich with ServiceNow professionals, and knowledge of niche market insights.

This solutions is perfect for those clients looking for quick access to a global of ServiceNow professionals.

Included with Gold

Detailed Briefing Calls

Market Salary Advice and Insights

Offer Management and Negotiation

Full Advertising Campaigns

Interview Scheduling and Co-ordination

Candidate Referencing

A specialist Works on the Role

Candidate Preparation

Up to 100% Rebate

"Mark is really good at understanding the requirements and at convincing as well when he finds a suitable role. I had two offers at the same time and Mark explained why one of them is better for my career, and he was indeed right! 3 years on and I have loved the role and job. Trust Mark if you want to find the right role. Excellent communication, continuous updates and kept the entire recruitment process clean and smooth."

Diamond Package

Our Diamond recruitment solution is designed around Focus on ServiceNow recruiting the role(s) exclusively, as the sole recruitment consultancy.
This allows Focus on ServiceNow to commit much more time and resource to your vacancy. We will ensure that your role takes complete priority over customers at the Gold package.
This solution is perfect for urgent engagements that are business-critical and maybe replacing executive-level people within your business that require complete confidentiality, as well as those roles with a finite amount of candidates within the marketplace.

Included with Diamond

Detailed Briefing Calls

Full Advertising Campaigns

Specialists Working on the Role

"Sets candidates up for success!" Focus on ServiceNow are really helpful in finding the right opportunities for me to interview for. They are always available for a call or to retrieve further details about roles and I never felt pressured to interview somewhere that was of little interest. An absolute pleasure to speak with."

Platinum Package

Our Platinum Recruitment Solution is based on Focus on ServiceNow being retained to recruit on your roles as the sole recruitment consultancy.

This means paying Focus on ServiceNow at several different stages of the process.

This solution is best for customers looking to hire executive-level roles that require sensitivity and confidentiality whilst ensuring the most effective, strategic headhunting practices are put into place.

This solution allows Focus on ServiceNow to understand your business in its entirety and successfully articulate to potential candidates why your business should be their next career move.

Included with Platinum

Detailed Briefing Calls

Full Advertising Campaigns

Specialists Working on the Role

Mark helped and supported me at a time when jobs were at a premium. After 14 years on the same company, following its collapse due to Covid, interviewing was always going to be a strange thing and his advice and support through the process was invaluable. Great asset to have in a team!!"

Contract recruitment service offerings

When recruiting on a contract basis, there’s a level of urgency that can’t be satisfied with the traditional hiring process. We know how to deal efficiently with immediate demand. Our agile and informed approach ensures we can establish the necessary criteria and respond quickly to your recruitment needs.

Strong candidate relationships are an essential part of our business, and we’re regularly in contact and networking with some of the best talent in the ServiceNow space. That allows us to react dynamically when you come to us with your requirements.

Whether you’re hiring a contracted individual or a project-appointed team, we’re dedicated to delivering a solution that works for your business

Standard contract / FTE Recruitment

We offer fast-paced contract recruitment for urgent and immediate roles. Ask your Focus on ServiceNow consultant for further details about our bespoke solutions.

Project based contract recruitment

Get the right people for your projects. Exclusive project recruitment where multiple hires are required and market confidentiality is essential.

The Focus Group have achieved

40+ Years

Combined experience within niche industry specific recruitment sectors.

6 Continents

We have placed service professionals in nearly every corner of the globe.

3:1 CV to Placement Ratio

Successfully filled in the last 18 months.

97% Customer Retention

Loyal customers are built due to quality of service.

130+ Partnerships

Have partnered with us in the last 2 years.

24/7 Dedication

Support for our clients, no matter what time zone you're in.